The achievement of ISO 17025:2005 accreditation is confirmation of our commitment to providing the highest quality service and support to our customers.
Are you interested in what types of water analysis we can perform for your treatment company? Complete our Company Profile Form and we will send you a copy of our most recent dealer information package. We are now offering a Dealer Advantage Program for dealers that includes flexible kit ordering, sales tools, onsite testing and customized marketing materials. Just contact one of our Technical Service Representatives at 1-800-458-3330 and ask for more information about our Dealer Advantage Program or any other testing services available.
Each completed report is accompanied by our Corrective Action Brochure which provides information about the origins, health effects and general treatment methods for items included in the analysis.
If testing is required for regulatory compliance, a Commercial Test package will be needed. Call one of our Technical Service Representatives (1-800-458-3330) with a list of contaminants you require and we will provide you with a customized quote to meet your needs.
As a part of NTL's green initiative, beginning 5/29/2012 we will no longer be mailing copies of our informational test results upon completion, they will be sent via email only. If you still require mailed copies, please contact a Technical Service Representative at 1-800-458-3330. This initiative does NOT affect any commercial and/or regulatory testing at this current time, but will in the future.
Learn what thousands of water treatment professionals nationwide use to assist with water treatment diagnosis and sales. NTL meets the needs of water treatment professionals with both informational and regulatory water testing products. We offer informational testing specifically for well water and city water (municipal water); as well as all types of packages designed to determine a variety of problems or concerns (like radiologicals in water). Likewise, we offer a variety of compliance and regulatory testing as well.
Vision
National Testing Laboratories, Ltd. shall be a leading provider of quality laboratory services in support of environmental health and safety issues and recognized worldwide for its commitment to customer service.
Mission
National Testing Laboratories, Ltd. will strive to supply our customers with information to allow them to make educated decisions to protect themselves and others around them. We will provide validated results in a manner that responds to the needs of our customer while developing new skills and technology to meet the demand of future markets. We will promote mutual respect, teamwork, and creativity in a healthy and safe environment while providing the leadership, training and education deemed necessary for employees to fulfill their responsibilities.
About Us
National Testing Laboratories (NTL) is one of the largest independent laboratories in the U.S specializing in the analysis of drinking water for chemical and microbiological contamination. The corporate office in Cleveland, Ohio is integral to the operation of our laboratory facility; National Testing Laboratories, Ltd. Located in Ypsilanti, Michigan. Since 1985, we have offered a wide range of services for residential and commercial customers. Commercial customers include public water systems, environmental consultants, engineers, water treatment professionals, bottled water plants, well drillers, food producers, pharmaceutical companies, laboratories and home inspectors.
NTL performs analysis according to USEPA and Standard Methods to meet state compliance in addition to performing informational tests for quality control purposes. We hold certifications in many States across the country so that we can provide regulatory testing to meet customers' needs. NTL successfully participates in the USEPA Proficiency Testing Program and our laboratory management system is ISO/IEC 17025:2017 accredited. Our technical representatives are contributing members to various industry associations including The International Bottled Water Association and the Water Quality Association. Our staff of industry experts is frequently sought after for educational seminars on water quality and water testing topics. We maintain active membership in industry associations including the International Bottled Water Association, the Water Quality Association and many state and regional associations.
Customer service is the highest priority for our laboratory. Technical service representatives review current regulations and are frequently in contact with regulators in order to offer informed recommendations to customers about their testing needs. After consulting with one of our representatives, customers are shipped test kits that come with simple instructions to make sample collection and shipping back to our laboratory quick and easy. Rest assured our service does not stop there. Our service representatives are available to answer important questions, from collection of the sample to the delivery of test results, and beyond.
